Overview

This article provides helpful information on how to get in contact with our support team for any questions you may have. 

Lootly Support

Our support team is always happy to answer any questions you have about setting up, configuring our extending your loyalty program. 

You can contact Lootly in a few ways: 

  • Live Chat - click the bottom right blue icon to begin a new conversation 
  • Email - you can reach our team via:  support@lootly.io 
  • Phone - if your plan has access to a dedicated account manager, you can reach your account manager by calling their direct line as well. 

Our support team is available from:   10:00 AM to 5:00 PM  EST (UTC -5) 

If have a question after hours, feel free to leave a message any time and one of our team members will follow up as soon as they can. 

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