Overview

This guide shows all the types of rewards you can offer to your customers and prospective customers in the referral process. What type of reward you chose and how much you offer should always be based on what your customers find valuable and what best works for your business.

In the referral process, you have a sender of the referral, which is your customer, and a receiver of the referral, which is a prospective customer.

To incentivize taking action from both sides, you can choose what type of reward to offer to both sides.

Currently you can choose to set one of the following reward types:

You can choose to give discounts or points to both sender and receiver of the referral.

You can also choose to gamify the referrals program and add a goal referrals reward for the sender.

Watch a video tutorial 👇

Referral rewards display in rewards page V2

If you're using the {receiver-reward} and {sender-reward} variables in the rewards page text sections, please note that the variable will only show the Reward Value value you entered when you configured the reward:

So if you have also added a control mechanism like minimum order value to this reward, note that this won't be displayed in the text when using the above variables. This text should be added manually in the text fields.