Lootly

The new custom API action is the ultimate tool that allows you to bring your unique vision regarding your loyalty program to life.

It is especially beneficial for merchants who want to give points to a customer for doing X action on their website and have Lootly fully track that action. 

For example: create a shopping wish list - earn X points; download our mobile shopping app - earn Y points; add a new product subscription - earn Z points, etc - the possibilities are endless.

This guide explains how to configure the new custom API action in Lootly. 

Note: this action is only available in the <a href="https://lootly.io/pricing" rel="nofollow noopener noreferrer" target="_blank">Advanced plan</a>.

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Step 1:  Create the earning action in Lootly

Go to Points -&gt; Earning -&gt; Add Action -&gt; Custom API Action

1. Go to Points -&gt; Earning -&gt; Add Action -&gt; Custom API Action

Set how many points this action gives, the name of the action and any other limitations you’d like to set.

You’ll notice a grayed out text field at the top, which contains a unique ActionID. This is the number you place in the API call so Lootly knows which action the customer completed.

Enable the action and save your changes. 

1. Set how many points this action gives, the name of the action and any other limitations you’d like to set.
2. You’ll notice a grayed out text field at the top, which contains a unique ActionID. This is the number you place in the API call so Lootly knows which action the customer completed.
3. Enable the action and save your changes.

Once the action is configured in Lootly, the next step is to build the call in your platform. 

To do this, refer to our API documentation: 

<a href="https://lootly.stoplight.io/docs/lootly-api/API/Actions/Actions.json/paths/~1integrations~1webhooks~1common~1custom-action/post" rel="nofollow noopener noreferrer" target="_blank">https://lootly.stoplight.io/docs/lootly-api/API/Actions/Actions.json/paths/~1integrations~1webhooks~1common~1custom-action/post</a>

For the API call itself, you simply need to provide:

We also give you the option of stating a point value. This is optional, in case you want to override the earning action setting and give a custom amount of points to a customer.

As you call the API, Lootly will give the customer points and the action name will show up in all relevant areas in Lootly, such as the dashboard, earning activity, reporting and more.

If you have any questions regarding the custom API action, please reach out to us in the chat.

Give points for virtually any scenario on your site and have it fully tracked in your dashboard.

Step 1: Create the earning action in Lootly

Step 2: Call API