This guide will help you to implement Lootly in your Maropost store in just a few simple steps.
Step 1: Install Lootly app on Maropost
As a Maropost merchant, you can use Lootly as an add-on for your e-store.
Sign into your Maroposr control panel and navigate to the Add-ons menu on the left side.
Scroll down to the Marketing section and find the Lootly app.
Click “Install” and follow the on-screen prompts to finish the installation.
Step 2: Adjust Lootly order settings
Once the above settings are set up, the Lootly widget will be injected into the store.
As new orders flow into Lootly, customers are awarded with points automatically.
To adjust how points are calculated based on order discounts or shipping, in your Lootly account navigate to:
Integrations -> Overview -> Maropost
Note: please make sure that Maropost is marked as “Enabled” in Integrations -> Manage -> Maropost
From here you can adjust:
Exclude Discounts - this means we do not give points for a coupon value used on the order. By default this should be checked. Example: Order is for $100 - discount of $20 = $80 order value, we give points based on the $80.
Include Shipping - this means we award points for the shipping value. By default this is not checked, meaning points are not awarded for shipping cost.
Once done with these settings, save your changes in Lootly.
When are points issued for an order?
When the order becomes "Fully paid" in Maropost, Lootly will credit it with points.
When are points deducted for a refunded/cancelled order?
Whenever an RMA is approved, Lootly will deduct points from the customer point balance.
Step 3: Upload coupon codes
Once you have configured your program's offer in Lootly, you will need to submit a job request at Maropost's job request portal to obtain a batch of coupons for each reward you wish to offer in your Points program as well as your referral rewards.
To do this, follow these steps:
Go to Maropost's Job Request Portal and navigate to Data Services -> Lootly Voucher Code Setup.
Fill in the details based on their template and submit.
Maropost will then provide you with a timeline estimate and a quote for the job and will send over the generated batch of coupons as requested by you.
Upload the coupon codes that your customers will get as they redeem points for rewards:
Go to Points -> Spending;
If you haven't already, click on Add Reward and choose the type of rewards that you’ll offer in your program;
In each reward page, scroll down to the Reward Codes section -> click on Add Codes:
An import tool will open prompting you to upload a document with your coupon codes. This should be a simple CSV file with 1 column containing your coupon codes:
Once the CSV file is uploaded, save your changes and enable your program.
Note: You should do the same process for the referral rewards too.
Please note that if coupon codes are not uploaded for each reward separately, customers won't be able to obtain their coupons once they spend their points.
That’s it! ✨
Feel free to reach out to us in the Live Chat or at firstname.lastname@example.org if you need further assistance with implementing Lootly in your Maropost Commmerce Cloud store.