Overview

Have your customers’ loyalty data at your fingertips when you talk to them via your Re:amaze live chat support. Lootly integrates directly with Re:amaze and pushes loyalty data to your customers’ accounts.

This guide helps you set up the integration, step by step.


Step 1: Enable the Re:amaze integration within Lootly

  1. Go to Integrations from the main menu -> Overview
  2. From the Apps, find Re:amaze and click “Connect”
reamaze loyalty apps

3. Copy the provided iframe code and enable the integration:

4. Save your changes.


Step 2: Add the iframe code into your Re:amaze account settings

  1. Login into your Re:amaze account and navigate to Settings > Developer > Custom Module:
reamaze lootly integration

2. Paste the iframe code you copied in step 1 into the “Custom module url” box and click “Update account”:

connect reamaze to lootly

Step 3: Customer loyalty data is now flowing into Re:amaze

Once the above is saved, a new block will now appear with your chat conversations called “Lootly” and will pull in the following data per customer:

  • Customer Name (linked to customer profile in Lootly)
  • Point balance
  • VIP Tier
  • Birthday
  • Referral URL
reamaze loyalty info

That's it!

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