Overview
You might have products with multiple variants in your store, and you may want to offer a product variant as a free product reward in your program.
This is possible with Lootly through a simple configuration process and an easy and friendly UX for your customers. This guide explains how to set this up in your program and how to customize the widget view.
Please note, this option is currently only available for Woocommerce merchants.
Step 1: Confirm you have created products with variants in Woocommerce
This configuration is for products with variants.
If your product is not configured as a product with variants in Woocommerce, this guide is not relevant to you.
Please refer to the guide about setting up a free product reward.
This is how your product configuration screen in Woocommerce would look like:
Step 2: Configure free product reward
Go to Points
Navigate to Spending section
Click to add new reward -> add free product reward type
Once you choose the product, all variants will show in a table allowing you to choose which variants you want to offer as a free product reward. Select them by checking the checkbox:
Save changes once you’re done.
Step 3: Customize the view in the logged in widget
You can customize how this product redemption process will look to your customer in the program widget:
Step 4: Check how the reward selection looks in the logged in widget view
You can control how the customer sees/experiences the redemption flow for a product variant in the program widget:
Tips and best practices:
Product variants are common with supplements, CBD products, beauty products, apparel products, due to the variations in package size, package weight, product size and product color.
You can choose to offer only a specific size, weight, or color as a free product instead of all options.
This works great when you want to offer free product reward as a referral reward or in goal referral structures. You can also offer a specific variant as an entry reward in VIP tiered benefits.