Lootly

Aleksandra Velkova

Learn more about how to configure your Points program

Points

Learn about each section within the Points Menu

Points Program Basics

Naming your points currency

All the ways customers can earn & spend points

Can guests collect points?

How can customers see their points balance & available rewards.

Basics

Use the custom reward to offer your customers rewards that can't be fulfilled online, like making a donation in their name and more.

How to add a Custom Reward Spending Action

Set and customize the basic earning action in your loyalty program: earning points by placing orders.

Add a Make a Purchase earning action

Your customers can spend their points in increments through a variable amount discount.

Add a variable amount discount

Learn how to set the manual code entry earning action and how to utilize it for your loyalty program.

How to set the Manual Code Entry earning action

Learn how to configure auto-adding a free product reward to your customers' shopping cart.

How to configure add free product to cart

Limit the quantity of a particular free product reward that your customers can redeem for their points.

How to set limited quantity redemption for the free product reward

How to add a point earning action

How to add a spending action

How to add a free product reward

How to add a free shipping reward

How customer birthdays are rewarded

How social media points work

How to add a store credit as a spending reward (available for Bigcommerce and Shopify)

How to add store credit as a spending reward (available for Bigcommerce and Shopify)

Earning Actions & Spending Rewards

Offer your customers a $ off or a % off discount on subscription orders.

How to configure a spending action for Recharge subscription products only

Learn how to cancel a spending reward the customer obtained by mistake.

How to cancel a spending reward

Set the option for a reward to be applicable on selected categories only in Bigcommerce.

Create product and category restrictions in Bigcommerce

Set the option for a reward to be applicable on selected collections only in Shopify.

Create product & collection restrictions in Shopify

How to set your first bonus point campaign and manage it within your Lootly dashboard.

Bonus Point Campaigns: setup and management

Give points for virtually any scenario on your site and have it fully tracked in your program dashboard.

How to add a Custom API Action

Learn how to add an easy to use point slider to your checkout for fast redemptions.

Points Redemption Slider at Checkout

Learn how to automatically share your customer’s point balance between multiple brands.

How to setup Multi-Store Point Syndication

How earning limits work

Manually adjusting a customer's point balance

Advanced

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System Status

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