Points

Points Program Basics

Learn about each section within the Points Menu

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All the ways customers can earn & spend points.

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Naming your points currency

How to customize the word "Points"

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Can guests collect points?

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How can customers see their points balance & available rewards.

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How to add a Custom Reward Spending Action

Use the custom reward to offer your customers rewards that can't be fulfilled online, like a free T-shirt, entry into a giveaway and more.

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Add a Make a Purchase earning action

Set and customize the basic earning action in your loyalty program: earning points by placing orders.

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Add a variable amount discount

Your customers can spend their points in increments through a variable amount discount.

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How to set the Manual Code Entry earning action

Learn how to set the manual code entry earning action and how to utilize it for your loyalty program.

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How to auto-add free product to cart

Learn how to configure auto-adding a free product reward to your customers' shopping cart.

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How to set limited quantity redemption for the free product reward

Limit the quantity of a particular free product reward that your customers can redeem for their points.

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How to add a point earning action

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How to add a spending action

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How to add a free product reward

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How to add a free shipping reward

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How customer birthdays are rewarded

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How social media points work

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How to configure a spending action for Recharge subscription products only

Offer your customers a $ off or a % off discount on subscription orders.

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Create product and category restrictions in Bigcommerce

Set the option for a reward to be applicable on selected categories only in Bigcommerce.

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Create product & collection restrictions in Shopify

Set the option for a reward to be applicable on selected collections only in Shopify.

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How to setup Bonus Point Campaigns

How to set your first bonus point campaign and manage it within your Lootly dashboard.

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How to add a Custom API Action

Give points for virtually any scenario on your site and have it fully tracked in your dashboard.

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Points Slider at Checkout

Learn how to add an easy to use point slider to your checkout for fast redemptions.

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How to setup Multi-Store Point Syndication

Learn how to automatically share your customer’s point balance between multiple brands.

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How earning limits work

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Manually adjusting a customer's point balance

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