Points

Points Program Basics

Learn about each section within the Points Menu

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Updated over a week ago

Naming your points currency

How to customize the word "Points"

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All the ways customers can earn & spend points.

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Can guests collect points?

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How can customers see their points balance & available rewards.

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How to add a Custom Reward Spending Action

Use the custom reward to offer your customers rewards that can't be fulfilled online, like making a donation in their name and more.

Written by Aleksandra Velkova
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Add a Make a Purchase earning action

Set and customize the basic earning action in your loyalty program: earning points by placing orders.

Written by Aleksandra Velkova
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Add a variable amount discount

Your customers can spend their points in increments through a variable amount discount.

Written by Aleksandra Velkova
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How to set the Manual Code Entry earning action

Learn how to set the manual code entry earning action and how to utilize it for your loyalty program.

Written by Aleksandra Velkova
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How to auto-add free product to cart

Learn how to configure auto-adding a free product reward to your customers' shopping cart.

Written by Aleksandra Velkova
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How to set limited quantity redemption for the free product reward

Limit the quantity of a particular free product reward that your customers can redeem for their points.

Written by Aleksandra Velkova
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How to add a point earning action

Written by Ryan
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How to add a spending action

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How to add a free product reward

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How to add a free shipping reward

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How customer birthdays are rewarded

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How social media points work

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How to cancel a spending reward

Learn how to cancel a spending reward the customer obtained by mistake.

Written by Aleksandra Velkova
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How to configure a spending action for Recharge subscription products only

Offer your customers a $ off or a % off discount on subscription orders.

Written by Aleksandra Velkova
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Create product and category restrictions in Bigcommerce

Set the option for a reward to be applicable on selected categories only in Bigcommerce.

Written by Aleksandra Velkova
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Create product & collection restrictions in Shopify

Set the option for a reward to be applicable on selected collections only in Shopify.

Written by Aleksandra Velkova
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How to setup Bonus Point Campaigns

How to set your first bonus point campaign and manage it within your Lootly dashboard.

Written by Aleksandra Velkova
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How to add a Custom API Action

Give points for virtually any scenario on your site and have it fully tracked in your dashboard.

Written by Aleksandra Velkova
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Points Slider at Checkout

Learn how to add an easy to use point slider to your checkout for fast redemptions.

Written by Ryan
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How to setup Multi-Store Point Syndication

Learn how to automatically share your customer’s point balance between multiple brands.

Written by Aleksandra Velkova
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How earning limits work

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Manually adjusting a customer's point balance

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